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Privacy Policy

Last updated: August 2026

What we collect

When you contact us or submit a support request, we collect the information you provide directly: your name, contact details, and a description of your issue.

How we use it

We use this information solely to respond to your request and provide support. We do not sell your information to third parties.

Remote access sessions

When you choose to connect via RustDesk, AnyDesk, TeamViewer, or Zoho Assist, that session is between you and our technician, governed by that tool's own privacy practices.

Third-party services

Our AI assistant is powered by a third-party AI provider to generate responses to general IT questions. We do not send your personal contact details to the AI assistant unless you type them into the chat yourself.

Contact

Questions can be sent to coreitsupportonline@gmail.com or +977 981 542 8779.